Madrid, Spain - Jewelry Wholesaler Case Study
Madrid, Spain - Jewelry Wholesaler Case Study
Buyer's Needs/Issue:
Needed to replenish a large stock of 925 sterling silver earrings, but concerned about increased return rates due to plating fading.
Our Solution:
● Adopted a rhodium plating three times thicker for enhanced oxidation resistance.
● Conducted salt spray and human sweat tests, and provided test reports.
● Offered a 12-month warranty against color difference and fading.
Ultimately, the customer's return rate dropped from 8% to 1.3%, and their annual purchase volume at Aphrosilver increased by 58%.
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